YearToAvoid

2011 Mazda CX-7 Suspension, Wheels & Tires Problems

Suspension, Wheels & Tires complaints account for 55 of 153 total complaints (36%) filed on the 2011 Mazda CX-7. NHTSA links this to recall 16V593000 covering front lower control arm ball joints, at a median 56,131 miles at failure, with 2 crashes reported.

Suspension, Wheels & Tires complaints
55
36% of 153
Crashes reported
2
Fires reported
0
Injuries reported
0
Median mileage
56,131 mi
Related recalls
1

Typical suspension symptoms owners report

  • Front lower control arm ball joints separate, in some cases causing the front tire to come off while driving at low speed.
  • Owners report losing steering control and crashing after a ball joint failure, in one case before the recall repair had been completed.
  • Many owners with recall notification for campaign 16V593000 report replacement parts were unavailable for months, leaving the suspension unrepaired past a reasonable time frame.
  • Some owners report the same delay for the related 16V356000 airbag recall alongside the suspension recall, with dealers unable to give a repair timeline.
  • Several owners state they had not yet experienced a failure but were still waiting on parts to fix the ball joint issue.

When 2011 Mazda CX-7 suspension complaints were filed

First complaint Feb 12, 2015, latest May 18, 2026.

2011 Mazda CX-7 suspension, wheels & tires complaints: complaints filed per month6Feb 2015Oct 2016Feb 2017May 2017Aug 2017Nov 2017Sep 2018May 2026
55 complaints filed with NHTSA from Feb 2015 to May 2026; peak May 2017 (6).

Suspension, Wheels & Tires recalls for the 2011 Mazda CX-7

  1. NHTSA 16V593000Aug 11, 2016Suspension, Wheels & Tires190,102 vehicles

    Suspension:front:control arm:lower ball joint

    Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

    Risk: A loss of steering control can increase the risk of a crash.

    Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

Suspension, Wheels & Tires complaints by CX-7 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201057 (37%)
  2. 201155 (36%)
  3. 201215 (38%)
  4. 20130 (0%)

Frequently asked questions

Is there a recall for suspension problems on the 2011 Mazda CX-7?
Yes. Recall 16V593000 covers 2007-2012 Mazda CX-7 vehicles where water may enter the front suspension ball joints, and Mazda replaces both front lower control arms free of charge.
How common are suspension complaints on the 2011 CX-7?
Suspension, Wheels & Tires complaints make up 55 of 153 total complaints for the 2011 model year, or 36% of all complaints filed.
At what mileage do suspension problems typically show up?
NHTSA data shows a median mileage of 56,131 miles at failure for suspension-related complaints on the 2011 CX-7.
Did the suspension issue cause any crashes?
NHTSA lists 2 crashes tied to Suspension, Wheels & Tires complaints for the 2011 CX-7, with no fires or injuries reported.
How does the 2011 CX-7 compare to other years for this issue?
The 2010 CX-7 had 57 suspension complaints (37% share) and the 2012 model had 15 (38% share), showing the 2011 CX-7 is in a similar range to nearby model years.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.