YearToAvoid

2019 Mazda CX-5 Transmission & Powertrain Problems

Owners filed 32 Transmission & Powertrain complaints for the 2019 Mazda CX-5, 12% of that year's 270 total complaints, with a median mileage at failure of 9,500 miles. A related recall (19V497000) addresses a PCM software error that can stall the engine.

Transmission & Powertrain complaints
32
12% of 270
Crashes reported
2
Fires reported
0
Injuries reported
2
Median mileage
9,500 mi
Related recalls
1

Typical transmission symptoms owners report

  • Transmission shifts hard into 1st and 3rd gear during acceleration and downshifts abruptly when braking or decelerating.
  • Vehicle suddenly loses drive and stops moving, with dealers diagnosing a failed transmission requiring replacement.
  • Transmission whines and jerks while accelerating, then stops engaging in gear once the engine warms up, with dealers finding an internal transmission malfunction.
  • Cracked cylinder heads lead to oil leaks that owners say cause whining, jerking, and eventual failure to engage gears.
  • Some owners report the car accelerating unexpectedly while parked, related to powertrain control issues addressed by the PCM software recall.

When 2019 Mazda CX-5 transmission complaints were filed

First complaint Dec 6, 2019, latest Sep 16, 2026.

2019 Mazda CX-5 transmission & powertrain complaints: complaints filed per month3Dec 2019Jan 2022Dec 2023Jun 2024Mar 2025Dec 2025Sep 2026
32 complaints filed with NHTSA from Dec 2019 to Sep 2026; peak Sep 2026 (3).

Transmission & Powertrain recalls for the 2019 Mazda CX-5

  1. NHTSA 19V497000Jun 27, 2019Transmission & Powertrain262,220 vehicles

    Power train:automatic transmission:control module (TCM/PCM/tecm)

    Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

    Risk: An unexpected stall increases the risk of a crash.

    Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Transmission & Powertrain complaints by CX-5 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20120 (0%)
  2. 201338 (20%)
  3. 201450 (13%)
  4. 201519 (14%)
  5. 201651 (10%)
  6. 201711 (7%)
  7. 201841 (12%)
  8. 201932 (12%)
  9. 20208 (8%)
  10. 202117 (12%)
  11. 20225 (8%)
  12. 20233 (5%)
  13. 20243 (7%)
  14. 20253 (11%)

Frequently asked questions

Are 2019 Mazda CX-5 transmission problems common?
NHTSA lists 32 Transmission & Powertrain complaints for the 2019 CX-5, which is 12% of the 270 total complaints filed for that model year. The median mileage at failure reported is 9,500 miles.
Is there a transmission or powertrain recall for the 2019 Mazda CX-5?
Yes. Recall 19V497000 covers a software error in the powertrain control module that may cause the engine to stall. Mazda dealers reprogram the PCM software free of charge.
What transmission symptoms do 2019 CX-5 owners report?
Owners describe hard shifting into 1st and 3rd gear, whining and jerking during acceleration, and sudden loss of drive that dealers diagnosed as transmission failure.
Did the 2019 CX-5 transmission issues cause any crashes?
NHTSA data for this problem area lists 2 crashes and 2 injuries among the 32 complaints, with no fires reported.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.