2020 Lexus RX Airbags Problems
NHTSA lists 21 airbag complaints for the 2020 Lexus RX, 46% of its 46 total complaints for the year, tied to recall 23V865000. Three complaints involved crashes; no fires or injuries were reported, and median mileage at failure was 46,000.
- Airbags complaints
- 21
- 46% of 46
- Crashes reported
- 3
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 46,000 mi
- Related recalls
- 1
Typical airbag symptoms owners report
- Owners report the airbags failed to deploy during rear-end and multi-vehicle chain-reaction crashes.
- One owner described a sudden loss of control while parking that ended in a collision, with an unclear cause tied to the airbag system.
- Multiple owners received recall notice 23V865000 for the airbag sensor but reported the replacement part was not available at the dealer for an extended period.
- Several of those owners had not experienced an actual airbag failure but were still waiting on parts to complete the recall repair.
- One complaint described a rear-end chain-reaction crash where the airbags did not deploy despite front and rear damage to the vehicle.
When 2020 Lexus RX airbag complaints were filed
First complaint Sep 11, 2021, latest Feb 16, 2026.
Airbags recalls for the 2020 Lexus RX
- NHTSA 23V865000Dec 20, 2023Airbags999,901 vehicles
Air bags:sensor:occupant classification
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Airbags complaints by RX model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 20055 (19%)
- 20062 (6%)
- 20076 (10%)
- 20086 (9%)
- 20093 (9%)
- 20102 (3%)
- 20114 (14%)
- 20121 (8%)
- 20132 (11%)
- 20142 (18%)
- 20150 (0%)
- 20161 (4%)
- 20173 (6%)
- 20181 (4%)
- 20193 (9%)
- 202021 (46%)
- 202147 (68%)
- 20221 (3%)
- 20232 (3%)
- 20242 (4%)
- 20252 (11%)
Frequently asked questions
- How many airbag complaints does the 2020 Lexus RX have?
- NHTSA lists 21 airbag complaints for the 2020 Lexus RX, which is 46% of the 46 total complaints filed for that model year.
- Is there an airbag recall for the 2020 Lexus RX?
- Yes. Recall 23V865000, reported December 20, 2023, covers the airbag sensor on the 2020 RX350 and RX450H, among other Toyota and Lexus models. It is not a do-not-drive or park-outside recall.
- Did the airbag problems cause any crashes or injuries?
- NHTSA data shows 3 crashes tied to airbag complaints on the 2020 RX, with no fires and no injuries reported.
- At what mileage do airbag problems tend to show up?
- The median mileage at failure among reported airbag complaints for the 2020 RX is 46,000 miles.
- Why are owners still filing complaints about a 2023 recall?
- Several owners reported that after receiving the recall notice for campaign 23V865000, the replacement airbag sensor part was not yet available at their dealer, delaying the repair.