How common are steering complaints on the 2020 Kia Soul?

NHTSA lists 16 steering complaints for the 2020 Kia Soul, which is about 4% of the 381 total complaints filed for that model year.

Is there a steering recall for the 2020 Kia Soul?

No. The data shows no related recalls listed for steering on the 2020 Kia Soul.

At what mileage do steering problems typically show up on the 2020 Kia Soul?

The median mileage at failure among reported steering complaints was 4,000 miles.

Have steering problems caused crashes or injuries on the 2020 Kia Soul?

No. NHTSA data shows 0 crashes, 0 fires, and 0 injuries linked to the reported steering complaints for this model year.

What kinds of steering issues do owners describe most on the 2020 Kia Soul?

Owners describe the steering wheel locking or jamming, a clunking noise from the steering column, a pull to the right at highway speed, and dash warning lights tied to the power steering system.

2020 Kia Soul Steering Problems

NHTSA lists 16 steering complaints for the 2020 Kia Soul, about 4% of its 381 total complaints for the year. No steering-related recall has been filed for this model year. The median mileage at failure was 4,000 miles.

Steering complaints: 16; 4% of 381
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 4,000 mi
Related recalls: 0

Typical steering symptoms owners report

Some owners report the car pulling sharply to the right at highway speeds above 45-50 mph.
Several describe the steering wheel or electric power steering suddenly locking or jamming, sometimes at startup, requiring a restart or tow.
Owners report a loud clunk or clank noise from the base of the steering column when turning the wheel while parked.
A dash warning light for the steering system has come on in some cases, later traced by dealers to a faulty steering wheel assembly or power steering coupling.
One owner reported the steering briefly becoming inoperative after using the push-button start, which resolved after restarting the car.

When 2020 Kia Soul steering complaints were filed

First complaint Jul 9, 2019, latest Apr 23, 2025.

16 complaints filed with NHTSA from Jul 2019 to Apr 2025; peak Nov 2019 (2).

Steering recalls for the 2020 Kia Soul

No safety recalls on record for this model year.

Steering complaints by Soul model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201012 (9%)
20114 (2%)
2012166 (32%)
2013151 (23%)
201455 (6%)
201544 (5%)
201630 (4%)
201710 (4%)
20185 (2%)
20195 (4%)
202016 (4%)
20219 (4%)
20222 (2%)
20238 (16%)
20241 (3%)
20250 (0%)

Frequently asked questions

How common are steering complaints on the 2020 Kia Soul?: NHTSA lists 16 steering complaints for the 2020 Kia Soul, which is about 4% of the 381 total complaints filed for that model year.
Is there a steering recall for the 2020 Kia Soul?: No. The data shows no related recalls listed for steering on the 2020 Kia Soul.
At what mileage do steering problems typically show up on the 2020 Kia Soul?: The median mileage at failure among reported steering complaints was 4,000 miles.
Have steering problems caused crashes or injuries on the 2020 Kia Soul?: No. NHTSA data shows 0 crashes, 0 fires, and 0 injuries linked to the reported steering complaints for this model year.
What kinds of steering issues do owners describe most on the 2020 Kia Soul?: Owners describe the steering wheel locking or jamming, a clunking noise from the steering column, a pull to the right at highway speed, and dash warning lights tied to the power steering system.