YearToAvoid

2017 Kia Soul Airbags Problems

NHTSA lists 16 airbag complaints for the 2017 Kia Soul, 6% of that year's 272 total complaints. These complaints include 11 crashes and 13 injuries, with a median mileage at failure of 40,000. One related recall (22V031000) covers the Air Bag Control Unit.

Airbags complaints
16
6% of 272
Crashes reported
11
Fires reported
0
Injuries reported
13
Median mileage
40,000 mi
Related recalls
1

Typical airbag symptoms owners report

  • Owners report front airbags failing to deploy during moderate-to-severe frontal or head-on collisions.
  • Some describe airbags not deploying even after being T-boned or rear-ended at highway speed.
  • Several complaints involve total-loss crashes where the frame was damaged but no airbags fired.
  • One owner reported airbags deploying late, after already sustaining head and hand injuries.
  • A few owners noticed the airbag and electronic stability control warning lights staying on without any crash occurring.
  • One owner reported airbags failing to deploy twice in separate head-on crashes with the same vehicle.

When 2017 Kia Soul airbag complaints were filed

First complaint Apr 4, 2018, latest Jul 22, 2025.

2017 Kia Soul airbags complaints: complaints filed per month2Apr 2018Dec 2018Aug 2019Nov 2019Oct 2020Sep 2022May 2023Jul 2025
16 complaints filed with NHTSA from Apr 2018 to Jul 2025; peak Apr 2022 (2).

Airbags recalls for the 2017 Kia Soul

  1. NHTSA 22V031000Jan 25, 2022Airbags410,619 vehicles

    Air bags

    Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

    Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.

    Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Airbags complaints by Soul model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201020 (16%)
  2. 201126 (13%)
  3. 201217 (3%)
  4. 201318 (3%)
  5. 201426 (3%)
  6. 201520 (2%)
  7. 201617 (2%)
  8. 201716 (6%)
  9. 201811 (5%)
  10. 201915 (11%)
  11. 20203 (1%)
  12. 20214 (2%)
  13. 20223 (3%)
  14. 20235 (10%)
  15. 20240 (0%)
  16. 20251 (8%)

Frequently asked questions

How many airbag complaints does the 2017 Kia Soul have?
NHTSA lists 16 airbag complaints for the 2017 Kia Soul, which is 6% of the 272 total complaints filed for that model year.
Is there an airbag recall for the 2017 Kia Soul?
Yes. Recall 22V031000, reported January 25, 2022, covers the Air Bag Control Unit cover contacting a memory chip on the printed circuit board; dealers inspect the ACU and update software or replace the unit as needed.
Did the 2017 Kia Soul airbag issue cause injuries?
NHTSA data tied to these complaints show 13 injuries and 11 crashes among the 16 airbag complaints filed.
At what mileage do 2017 Kia Soul airbag problems typically show up?
The median mileage at failure reported to NHTSA for airbag complaints on the 2017 Kia Soul is 40,000 miles.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.