YearToAvoid

2012 Kia Soul Structure & Body Problems

NHTSA lists 23 Structure & Body complaints for the 2012 Kia Soul, 4% of that year's 514 total complaints, tied to 4 crashes, 1 fire, and 5 injuries. The dominant pattern is hood latches failing and hoods flying open at speed, and a related recall covers a sunroof headliner plate issue.

Structure & Body complaints
23
4% of 514
Crashes reported
4
Fires reported
1
Injuries reported
5
Median mileage
67,848 mi
Related recalls
1

Typical body and structure symptoms owners report

  • Hood latches fail while driving, causing the hood to fly open and strike the windshield at speeds around 35 to 65 mph.
  • Some owners report the hood incident happening more than once on the same vehicle.
  • Windshield side molding has detached while driving, in one case at highway speed.
  • One owner reported the vehicle catching fire and becoming a total loss at low mileage.
  • A separate owner described the vehicle suddenly accelerating and crashing, though this was filed under airbags rather than structure.
  • One owner reported difficulty scheduling a repair under recall campaign 14V822000.

When 2012 Kia Soul body and structure complaints were filed

First complaint Oct 22, 2011, latest Apr 2, 2026.

2012 Kia Soul structure & body complaints: complaints filed per month2Oct 2011Dec 2014Oct 2015May 2017Oct 2018Dec 2019Aug 2024Apr 2026
23 complaints filed with NHTSA from Oct 2011 to Apr 2026; peak Feb 2018 (2).

Structure & Body recalls for the 2012 Kia Soul

  1. NHTSA 14V822000Dec 29, 2014Structure & Body95,314 vehicles

    Structure:body:roof and pillars

    Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

    Risk: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

    Remedy: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Structure & Body complaints by Soul model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201018 (14%)
  2. 201114 (7%)
  3. 201223 (4%)
  4. 201316 (2%)
  5. 201413 (1%)
  6. 201519 (2%)
  7. 201622 (3%)
  8. 20175 (2%)
  9. 20186 (3%)
  10. 20194 (3%)
  11. 202012 (3%)
  12. 20213 (1%)
  13. 20221 (1%)
  14. 20230 (0%)
  15. 20240 (0%)
  16. 20250 (0%)

Frequently asked questions

How many structure and body complaints does the 2012 Kia Soul have?
NHTSA lists 23 Structure & Body complaints for the 2012 Kia Soul, which is 4% of the 514 total complaints filed for that model year.
Is there a recall for the 2012 Kia Soul related to structure or body issues?
Yes, recall campaign 14V822000 covers 2010-2013 Kia Soul vehicles with a sunroof, where a headliner plate may detach during curtain airbag deployment. Kia's remedy is installing industrial adhesive strips to secure the plates.
What is the most common structure and body complaint on the 2012 Kia Soul?
The most frequently described problem is the hood latch failing and the hood flying open while driving, sometimes striking the windshield.
Were there any crashes or injuries linked to structure and body problems?
Yes, NHTSA data tied to this area shows 4 crashes, 1 fire, and 5 injuries reported for the 2012 Kia Soul.
At what mileage do these structure and body problems typically occur?
The median mileage at failure reported to NHTSA for this area is 67,848 miles, though individual reports range from very low to high mileage.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.