2025 Kia Sorento Electrical System Problems
NHTSA lists 21 electrical system complaints for the 2025 Kia Sorento, 28% of its 74 total complaints, with a median failure mileage of 15,000 miles. Two related recalls cover instrument panel display software and headlight loss caused by a Body Domain Control Unit error.
- Electrical System complaints
- 21
- 28% of 74
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 15,000 mi
- Related recalls
- 2
Typical electrical symptoms owners report
- Owners report the driver's door window and lock button cluster stops responding entirely, requiring the car to be turned off and restarted to regain function.
- Some describe unexplained battery drain, with the vehicle failing to start multiple times within a few thousand miles, sometimes linked to a parasitic draw traced to the Kia Connect fuse.
- Several owners report a gear-shifting glitch where the system displays a 'gear already selected' error and refuses to shift from reverse to drive for a minute or two.
- Owners describe warning messages appearing on the touchscreen while driving with no phone or touchscreen use to trigger them.
- One owner reported the vehicle unexpectedly moving in reverse on its own while parked and running with no one inside.
- Others report steering locking up along with multiple warning lights activating suddenly while turning.
When 2025 Kia Sorento electrical complaints were filed
First complaint Mar 25, 2025, latest Aug 28, 2026.
Electrical System recalls for the 2025 Kia Sorento
- NHTSA 26V046000Jan 26, 2026Electrical System42,677 vehiclesOver-the-air fix
Electrical system: instrument cluster/panel
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
- NHTSA 25V006000Jan 13, 2025Electrical System74,469 vehicles
Exterior lighting:headlights
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Electrical System complaints by Sorento model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many electrical system complaints does the 2025 Kia Sorento have?
- NHTSA lists 21 electrical system complaints for the 2025 Sorento, which is 28% of its 74 total complaints filed for the model year.
- Is there a recall for the 2025 Kia Sorento's electrical system?
- Yes, two recalls apply: campaign 26V046000 for instrument panel display software and campaign 25V006000 for a Body Domain Control Unit software error that can cause loss of low beam headlights.
- At what mileage do 2025 Sorento electrical problems typically appear?
- The median mileage at failure reported to NHTSA for electrical system complaints on this year is 15,000 miles.
- Have the electrical issues caused any crashes or fires?
- NHTSA data shows 0 crashes and 0 fires linked to the reported electrical system complaints for the 2025 Sorento.
- What kinds of electrical problems do owners describe most?
- Owners describe window/lock control failures, battery drain and dead batteries, a reverse-to-drive gear shift error, and unexpected dashboard warning messages.