YearToAvoid

2020 Kia Sorento Transmission & Powertrain Problems

NHTSA lists 18 Transmission & Powertrain complaints for the 2020 Kia Sorento, 13% of its 135 total complaints. The median mileage at failure was 5,000 miles, and no related recall is on file. No crashes, fires, or injuries were reported in this area.

Transmission & Powertrain complaints
18
13% of 135
Crashes reported
0
Fires reported
0
Injuries reported
0
Median mileage
5,000 mi
Related recalls
0

Typical transmission symptoms owners report

  • Transmission shifts erratically between 20 and 40 mph when the engine is cold, smoothing out after several miles of driving.
  • Vehicle surges or jerks forward when coming to a stop at low speed, most noticeable on a cold start.
  • Transmission hesitates or stutters during 1st-to-2nd and 2nd-to-3rd gear shifts, especially in the first minutes of driving.
  • Vehicle stutters or skips when taking off from a stop, particularly on hills, when cold.
  • Some owners had the transmission reprogrammed multiple times or replaced with a rebuilt unit, with the problem persisting afterward.
  • Later reports describe abnormal jerking at various speeds occurring intermittently over about a month before the dealer test-drove the vehicle without a clear diagnosis.

When 2020 Kia Sorento transmission complaints were filed

First complaint Feb 23, 2020, latest Jul 29, 2026.

2020 Kia Sorento transmission & powertrain complaints: complaints filed per month2Feb 2020Aug 2020Nov 2020Feb 2022Mar 2024Oct 2025Feb 2026Jun 2026
18 complaints filed with NHTSA from Feb 2020 to Jul 2026; peak May 2020 (2).

Transmission & Powertrain recalls for the 2020 Kia Sorento

No safety recalls on record for this model year.

Transmission & Powertrain complaints by Sorento model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20100 (0%)
  2. 2011265 (17%)
  3. 201255 (6%)
  4. 201369 (7%)
  5. 201471 (7%)
  6. 201542 (6%)
  7. 2016125 (10%)
  8. 201737 (5%)
  9. 20189 (4%)
  10. 201951 (12%)
  11. 202018 (13%)
  12. 2021137 (55%)
  13. 202264 (34%)
  14. 202320 (17%)
  15. 20244 (10%)
  16. 202519 (26%)

Frequently asked questions

How many transmission complaints does NHTSA have for the 2020 Kia Sorento?
NHTSA lists 18 Transmission & Powertrain complaints for the 2020 Sorento, which is 13% of the 135 total complaints filed for that model year.
Is there a recall for the 2020 Kia Sorento transmission?
No. The data shows no related recalls listed for the Transmission & Powertrain area on the 2020 Kia Sorento.
At what mileage do transmission problems usually show up?
The median mileage at failure for Transmission & Powertrain complaints on the 2020 Sorento is 5,000 miles.
Did the transmission issues cause any crashes or injuries?
No. NHTSA records show zero crashes, fires, and injuries linked to these complaints.
How does the 2020 Sorento compare to other years for this problem?
The 2020 Sorento's share of transmission complaints was 13%, lower than the 2021 model year's 55% share, but higher than several other years like 2017 at 5% and 2018 at 4%.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.