YearToAvoid

2020 Jeep Grand Cherokee Transmission & Powertrain Problems

NHTSA lists 39 Transmission & Powertrain complaints for the 2020 Jeep Grand Cherokee, 16% of its 238 total complaints. Reported median mileage at failure was 3,900 miles, with 2 crashes, 2 fires, and 1 injury tied to this area. No related recalls are listed.

Transmission & Powertrain complaints
39
16% of 238
Crashes reported
2
Fires reported
2
Injuries reported
1
Median mileage
3,900 mi
Related recalls
0

Typical transmission symptoms owners report

  • Owners report the transmission failing to shift into gear or stalling at stops, sometimes with a burning smell or smoke.
  • Some describe the vehicle unexpectedly losing the ability to accelerate and feeling like it dropped into neutral while driving at highway speed.
  • Others report abrupt or harsh shifting, including lunging from park to reverse or slipping between 2nd and 3rd gear, leading to full transmission replacement.
  • Several complaints describe unintended surges or acceleration at low speed, including one case where the vehicle reached 60 mph on its own after refueling.
  • One owner reported a transmission failure and replacement at very low mileage, followed by hard shifting and slipping in the replacement unit.

When 2020 Jeep Grand Cherokee transmission complaints were filed

First complaint Jan 7, 2020, latest Aug 9, 2026.

2020 Jeep Grand Cherokee transmission & powertrain complaints: complaints filed per month5Jan 2020Sep 2020Aug 2022Apr 2023Dec 2024Apr 2025Oct 2025Aug 2026
39 complaints filed with NHTSA from Jan 2020 to Aug 2026; peak Apr 2025 (5).

Transmission & Powertrain recalls for the 2020 Jeep Grand Cherokee

No safety recalls on record for this model year.

Transmission & Powertrain complaints by Grand Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201022 (19%)
  2. 201190 (5%)
  3. 2012102 (6%)
  4. 201355 (7%)
  5. 2014474 (20%)
  6. 2015351 (26%)
  7. 201678 (25%)
  8. 201788 (24%)
  9. 201875 (9%)
  10. 201945 (12%)
  11. 202039 (16%)
  12. 202158 (14%)
  13. 202236 (14%)
  14. 202338 (10%)
  15. 202428 (12%)
  16. 202511 (15%)

Frequently asked questions

How common are transmission problems in the 2020 Jeep Grand Cherokee?
NHTSA lists 39 Transmission & Powertrain complaints for the 2020 model year, accounting for 16% of its 238 total complaints.
Is there a recall for the 2020 Jeep Grand Cherokee transmission?
No related recalls are listed in NHTSA data for this problem area on the 2020 model year.
At what mileage do transmission problems typically show up?
The median mileage at failure reported to NHTSA for this area is 3,900 miles.
Have transmission issues led to crashes or fires?
NHTSA data tied to this area on the 2020 Grand Cherokee lists 2 crashes, 2 fires, and 1 injury.
How does 2020 compare to other Grand Cherokee model years for this problem?
The 2020 model year's 16% share of complaints in this area is lower than years like 2015 (26%) and 2016 (25%), but higher than 2018 (9%) and 2023 (10%).

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.