2011 Jeep Grand Cherokee Brakes Problems
NHTSA lists 347 brake complaints for the 2011 Jeep Grand Cherokee, 21% of all complaints for the year, with 9 crashes and 2 injuries reported. Two related recalls (14V154000 and 17V572000) address a brake booster shield defect that can let water enter the booster and cause brake failure.
- Brakes complaints
- 347
- 21% of 1,640
- Crashes reported
- 9
- Fires reported
- 2
- Injuries reported
- 2
- Median mileage
- 60,250 mi
- Related recalls
- 2
Typical brake symptoms owners report
- Owners report the brake pedal going to the floor with no stopping power, sometimes at highway speeds around 60 mph, leading to rear-end collisions.
- Some describe brakes failing to hold while backing up, causing the vehicle to roll into fixed objects like light poles or garage walls.
- Several complaints mention the brake pedal being depressed while the vehicle continued moving forward or failed to stop even at low speeds like 5 or 36 mph.
- One owner reported the brakes failing on the freeway with the pedal sinking to the floor, followed by smoke and a fire near the engine after pulling over.
- A separate complaint describes a sudden unintended shift into 4-wheel-drive low with a loss of traction control warning shortly after purchase.
When 2011 Jeep Grand Cherokee brake complaints were filed
First complaint Feb 10, 2011, latest Sep 5, 2024.
Brakes recalls for the 2011 Jeep Grand Cherokee
- NHTSA 17V572000Sep 18, 2017Brakes646,394 vehicles
Service brakes
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
- NHTSA 14V154000Apr 1, 2014Brakes646,498 vehicles
Service brakes
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Brakes complaints by Grand Cherokee model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many brake complaints does NHTSA have for the 2011 Jeep Grand Cherokee?
- NHTSA lists 347 brake-related complaints for the 2011 Jeep Grand Cherokee, which is 21% of the 1,640 total complaints filed for that model year.
- Is there a brake recall for the 2011 Jeep Grand Cherokee?
- Yes. Recall 14V154000 (2014) added a water diverter shield to the brake booster, and recall 17V572000 (2017) covers inspection and correction of that shield's installation on 2011-2014 Grand Cherokee and Durango vehicles.
- At what mileage do brake problems usually appear?
- The median mileage at failure reported to NHTSA for brake complaints on this model year is 60,250 miles.
- Have the brake issues caused crashes or injuries?
- NHTSA data shows 9 crashes, 2 fires, and 2 injuries tied to brake complaints for the 2011 Jeep Grand Cherokee.
- How does 2011 compare to other Grand Cherokee years for brake complaints?
- The 2011 model year's 21% brake-complaint share is higher than most other years listed, with only 2019 (32%) showing a higher share among the years in the data.