How common are steering complaints on the 2020 Jeep Gladiator?

NHTSA lists 181 steering complaints for the 2020 Gladiator, which is 37% of all 483 complaints filed for that model year — the highest share among the years shown.

Is there a recall for the 2020 Jeep Gladiator steering problem?

No related recall is listed in the NHTSA data for this steering issue on the 2020 Gladiator.

What do owners say is wrong with the steering?

Owners describe excessive play in the steering box that causes the truck to wander or drift on the highway, requiring constant correction to stay in the lane.

Did the steering issue cause any crashes?

NHTSA data shows 2 crashes and 0 fires or injuries linked to steering complaints on the 2020 Gladiator.

Does the steering complaint rate improve in later Gladiator model years?

Yes. The share of complaints tied to steering drops from 37% in 2020 to 32% in 2021, 30% in 2022, 18% in 2023, 30% in 2024, and 7% in 2025.

2020 Jeep Gladiator Steering Problems

Steering complaints account for 181 of 483 total complaints (37%) filed on the 2020 Jeep Gladiator, the highest share of any model year in this dataset. Owners mainly describe excessive steering play and wandering at highway speed. No related recall is listed, and median mileage at failure was 500.

Steering complaints: 181; 37% of 483
Crashes reported: 2
Fires reported: 0
Injuries reported: 0
Median mileage: 500 mi
Related recalls: 0

Typical steering symptoms owners report

Owners describe excessive play in the steering box, often measured at more than 2 inches of free movement before the wheels respond.
Vehicles wander or drift within the lane at highway speeds, requiring constant steering correction to hold a straight line.
Some owners report the truck pulling to the right on the highway, with dealers unable to resolve the pull.
Several owners had the steering box replaced multiple times by dealers without the looseness or wander improving.
Dealers reportedly told some owners the play was normal for Jeeps, though owners compared it unfavorably to older Jeep models.
One owner reported the steering play leading to a loss of control and a crash.

When 2020 Jeep Gladiator steering complaints were filed

First complaint Sep 20, 2019, latest Jun 8, 2026.

181 complaints filed with NHTSA from 2019 Q3 to 2026 Q2; peak 2020 Q4 (33).

Steering recalls for the 2020 Jeep Gladiator

No safety recalls on record for this model year.

Steering complaints by Gladiator model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

2020181 (37%)
202194 (32%)
202236 (30%)
202310 (18%)
20247 (30%)
20251 (7%)

Frequently asked questions

How common are steering complaints on the 2020 Jeep Gladiator?: NHTSA lists 181 steering complaints for the 2020 Gladiator, which is 37% of all 483 complaints filed for that model year — the highest share among the years shown.
Is there a recall for the 2020 Jeep Gladiator steering problem?: No related recall is listed in the NHTSA data for this steering issue on the 2020 Gladiator.
What do owners say is wrong with the steering?: Owners describe excessive play in the steering box that causes the truck to wander or drift on the highway, requiring constant correction to stay in the lane.
Did the steering issue cause any crashes?: NHTSA data shows 2 crashes and 0 fires or injuries linked to steering complaints on the 2020 Gladiator.
Does the steering complaint rate improve in later Gladiator model years?: Yes. The share of complaints tied to steering drops from 37% in 2020 to 32% in 2021, 30% in 2022, 18% in 2023, 30% in 2024, and 7% in 2025.