YearToAvoid

2017 Jeep Cherokee Airbags Problems

NHTSA lists 26 airbag complaints for the 2017 Jeep Cherokee, 2% of its 1,334 total complaints, tied to 14 crashes and 21 injuries. A related recall (16V799000) covers improper welds on the driver's knee airbag inflator. The median mileage at failure was 42,250 miles.

Airbags complaints
26
2% of 1,334
Crashes reported
14
Fires reported
0
Injuries reported
21
Median mileage
42,250 mi
Related recalls
1

Typical airbag symptoms owners report

  • Airbags fail to deploy during moderate-to-severe frontal or rear-end collisions, even when the vehicle sustains major front-end damage.
  • Airbags do not deploy during rollover or ditch-impact crashes, including incidents where the vehicle flips multiple times.
  • Some owners report the vehicle's shifter and transmission acting erratically (unexpected shifts into park or between gears) shortly before a crash where airbags then failed to deploy.
  • Airbag powder or dust released inside the cabin during a rear-impact crash without the airbags actually deploying.
  • Owners report injuries such as spinal and chest trauma after non-deployment, with some vehicles declared total losses.

When 2017 Jeep Cherokee airbag complaints were filed

First complaint Aug 8, 2017, latest May 20, 2026.

2017 Jeep Cherokee airbags complaints: complaints filed per month3Aug 2017Mar 2019Jul 2020Jun 2021May 2022Oct 2023Apr 2025
26 complaints filed with NHTSA from Aug 2017 to May 2026; peak Jun 2019 (3).

Airbags recalls for the 2017 Jeep Cherokee

  1. NHTSA 16V799000Nov 2, 2016Airbags88 vehicles

    Air bags:knee bolster

    Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

    Risk: If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.

Airbags complaints by Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20060 (0%)
  2. 201448 (2%)
  3. 201541 (2%)
  4. 201631 (2%)
  5. 201726 (2%)
  6. 201816 (2%)
  7. 201942 (3%)
  8. 20207 (2%)
  9. 20218 (5%)
  10. 20223 (6%)
  11. 20231 (33%)

Frequently asked questions

Do 2017 Jeep Cherokee airbags have a recall?
Yes. Recall 16V799000 covers the driver's knee airbag module on certain 2017 Cherokees built between October 13 and 17, 2016, due to improper welds on the inflator that may prevent the airbag from working properly. Dealers replace the module free of charge.
How many airbag complaints does the 2017 Jeep Cherokee have?
NHTSA lists 26 airbag complaints for the 2017 Cherokee, making up 2% of its 1,334 total complaints for the year.
Are airbag failures linked to crashes or injuries?
Of the 26 airbag complaints, 14 involved crashes and 21 involved injuries, with no fires reported.
At what mileage do airbag problems tend to occur?
The median mileage at failure across these complaints is 42,250 miles.
Is the 2017 Cherokee's airbag complaint rate high compared to other years?
The 2% share for 2017 is similar to 2014-2018 model years (also around 2%), while 2021-2023 show higher percentage shares (5%, 6%, and 33%), though with far fewer total complaints in those years.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.