2015 Jeep Cherokee Structure & Body Problems
NHTSA lists 95 Structure & Body complaints for the 2015 Jeep Cherokee, 5% of its 1,787 total complaints, with 7 crashes and 8 fires reported. Four related recalls cover power liftgate water intrusion and electrical shorts, plus seat fastener issues. Median mileage at failure is 30,000.
- Structure & Body complaints
- 95
- 5% of 1,787
- Crashes reported
- 7
- Fires reported
- 8
- Injuries reported
- 8
- Median mileage
- 30,000 mi
- Related recalls
- 4
Typical body and structure symptoms owners report
- Power liftgate modules short out after water intrusion, in some cases leading to fire near the rear hatch.
- Vehicles have caught fire while parked or driving, with smoke and flames reported from under the hood or from the rear trunk area.
- Owners report the collision avoidance system failing to stop the vehicle during low-speed contact with another car.
- Some owners report airbags failing to deploy during frontal or side impact crashes.
- One owner reported the vehicle caught fire while waiting for parts related to a liftgate recall repair.
When 2015 Jeep Cherokee body and structure complaints were filed
First complaint Oct 31, 2014, latest Aug 15, 2026.
Structure & Body recalls for the 2015 Jeep Cherokee
- NHTSA 23V338000May 11, 2023Structure & Body132,099 vehiclesPark Outside
Structure:body:hatchback/liftgate
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
- NHTSA 16V590000Aug 10, 2016Structure & Body1,827 vehicles
Seats:mid/rear assembly
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
- NHTSA 15V826000Dec 9, 2015Structure & Body32,784 vehicles
Structure:body:hatchback/liftgate
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Risk: A short circuit in the module increases the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
- NHTSA 15V393000Jun 22, 2015Structure & Body99,399 vehicles
Structure:body:hatchback/liftgate
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Risk: A short circuit in the liftgate control module may result in a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Structure & Body complaints by Cherokee model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many Structure & Body complaints does NHTSA have for the 2015 Jeep Cherokee?
- NHTSA lists 95 Structure & Body complaints for the 2015 Jeep Cherokee, which is 5% of the 1,787 total complaints filed for that model year.
- Are there recalls tied to Structure & Body problems on the 2015 Jeep Cherokee?
- Yes. Four recalls cover Structure & Body issues, including 15V393000 and 15V826000 for power liftgate water intrusion, 16V590000 for loose seat fasteners, and 23V338000 for a liftgate electrical short fire risk.
- Do the Structure & Body complaints involve fires or crashes?
- Owners reported 8 fires and 7 crashes tied to this problem area on the 2015 Cherokee, with a median mileage at failure of 30,000 miles.
- Is the park-outside recall for the 2015 Jeep Cherokee liftgate serious?
- Recall 23V338000 advises owners to park outside and away from structures because an electrical short in the power liftgate module can lead to a vehicle fire with the ignition on or off.