2013 Infiniti JX35 Airbags Problems
Airbags problems account for 87 complaints (31% of all 280 complaints) filed for the 2013 Infiniti JX35, mostly involving the passenger Occupant Detection System. Four related recalls address the issue, and NHTSA lists 2 crashes and 1 injury tied to this component, with median mileage at failure of 7,701.5 miles.
- Airbags complaints
- 87
- 31% of 280
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
- 1
- Median mileage
- 7,702 mi
- Related recalls
- 4
Typical airbag symptoms owners report
- Front passenger airbag warning light turns on and off intermittently even when an adult passenger is properly seated, indicating the airbag has been disabled.
- Passenger occupant detection issue persists after dealer repairs including zero-point resets, seat assembly replacement, and computer module swaps.
- In some crash cases the passenger-side airbag failed to deploy, in one instance resulting in a fractured sternum.
- In a rear-end collision at high speed, none of the airbags deployed.
- Owners report the false 'airbag off' indication occurs across a range of passenger weights and heights, suggesting a sensor calibration problem rather than an actual out-of-position passenger.
When 2013 Infiniti JX35 airbag complaints were filed
First complaint Jun 22, 2012, latest Apr 7, 2026.
Airbags recalls for the 2013 Infiniti JX35
- NHTSA 16V244000Apr 26, 2016Airbags3,296,947 vehicles
Air bags:sensor:occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
- NHTSA 15V681000Oct 20, 2015Airbags919 vehicles
Air bags:sensor:occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
- NHTSA 14V138000Mar 25, 2014Airbags989,701 vehicles
Air bags:frontal
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
- NHTSA 13V069000Mar 1, 2013Airbags82,038 vehicles
Air bags
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Risk: If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Remedy: Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Airbags complaints by JX35 model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 201387 (31%)
Frequently asked questions
- Is airbags a common complaint for the 2013 Infiniti JX35?
- Yes. Airbags complaints make up 87 of the 280 total complaints filed for the 2013 JX35, or 31% of all complaints for that model year.
- Is there a recall for the 2013 Infiniti JX35 airbags?
- Yes. NHTSA lists four related airbag recalls for the 2013 JX35: campaigns 13V069000, 14V138000, 15V681000, and 16V244000, mostly addressing the Occupant Detection System sensors.
- Did the 2013 Infiniti JX35 airbag issue cause any crashes or injuries?
- NHTSA data shows 2 crashes and 1 injury associated with airbag complaints for this vehicle, with no fires reported.
- At what mileage do airbag problems typically show up on the 2013 JX35?
- The median mileage at failure for airbag-related complaints is 7,701.5 miles, indicating the problem often appears early in ownership.