YearToAvoid

2020 Honda Pilot Collision Avoidance & Cameras Problems

NHTSA lists 94 Collision Avoidance & Cameras complaints for the 2020 Honda Pilot, 19% of all complaints that year, with a median failure mileage of 20,000. Two recalls (23V431000 and 20V440000) cover related camera and software issues.

Collision Avoidance & Cameras complaints
94
19% of 487
Crashes reported
2
Fires reported
0
Injuries reported
1
Median mileage
20,000 mi
Related recalls
2

Typical collision avoidance system symptoms owners report

  • Rearview and front cameras fail or lose image, sometimes recurring even after recall repair.
  • Collision Mitigation Braking System disables itself while driving, triggering audible and visual alerts.
  • Adaptive Cruise Control, Lane Keeping Assist, and Road Departure Mitigation all go offline together, often flagged by amber warning lights at startup.
  • Automatic Emergency Braking activates unexpectedly on clear roads with no obstacles present.
  • Front windshield camera assembly failure disables ADAS features including Blind Spot Warning, Forward Collision Warning, and Parking Collision Warning.
  • Infotainment loses network communication with 'MOST Net off' message, disrupting the rearview camera display.

When 2020 Honda Pilot collision avoidance system complaints were filed

First complaint Jul 13, 2020, latest Sep 18, 2026.

2020 Honda Pilot collision avoidance & cameras complaints: complaints filed per month6Jul 2020Nov 2021Dec 2022Nov 2023Sep 2024Apr 2025Oct 2025May 2026
94 complaints filed with NHTSA from Jul 2020 to Sep 2026; peak Mar 2026 (6).

Collision Avoidance & Cameras recalls for the 2020 Honda Pilot

  1. NHTSA 23V431000Jun 15, 2023Collision Avoidance & Cameras1,209,673 vehicles

    Back over prevention:display function

    Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

    Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

  2. NHTSA 20V440000Jul 28, 2020Collision Avoidance & Cameras499,344 vehicles

    Back over prevention: sensing system: camera

    Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Collision Avoidance & Cameras complaints by Pilot model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20100 (0%)
  2. 20111 (0%)
  3. 20120 (0%)
  4. 20130 (0%)
  5. 20143 (3%)
  6. 20151 (1%)
  7. 201629 (2%)
  8. 201723 (2%)
  9. 201811 (3%)
  10. 2019161 (18%)
  11. 202094 (19%)
  12. 2021117 (27%)
  13. 202246 (29%)
  14. 202321 (15%)
  15. 202417 (15%)
  16. 202557 (28%)

Frequently asked questions

How many 2020 Honda Pilot owners reported collision avoidance and camera problems?
NHTSA lists 94 complaints in this category for the 2020 Pilot, which is 19% of all complaints filed for that model year.
Is there a recall for the 2020 Honda Pilot cameras or collision system?
Yes. Recall 23V431000 covers a faulty MOST cable connector affecting camera and infotainment function, and recall 20V440000 covers incorrect central network software programming.
At what mileage do these camera and collision system problems usually appear?
NHTSA data shows a median mileage of 20,000 at failure for this problem area on the 2020 Pilot.
Have these collision avoidance issues caused crashes?
NHTSA records show 2 crashes and 1 injury tied to Collision Avoidance & Cameras complaints on the 2020 Pilot, with no fires reported.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.