YearToAvoid

2011 GMC Acadia Structure & Body Problems

NHTSA lists 16 Structure & Body complaints for the 2011 GMC Acadia, 6% of its 269 total complaints that year, with a median failure mileage of 65,000. One recall (15V415000) covers the power liftgate actuator, tied to reported unexpected liftgate closures.

Structure & Body complaints
16
6% of 269
Crashes reported
1
Fires reported
1
Injuries reported
5
Median mileage
65,000 mi
Related recalls
1

Typical body and structure symptoms owners report

  • Power rear liftgate opens or closes unexpectedly, in some cases slamming shut on its own after the actuator power assist cylinders fail.
  • Head restraints push occupants' heads forward and down at an uncomfortable angle, reported as a persistent design complaint rather than a one-time defect.
  • Middle-row seat belt latch cable stretches over time and fails to hold the belt, requiring repeated replacement.
  • Rear seat can dislodge while driving, shifting a passenger out of position.
  • Water intrudes through the roof luggage rack and reaches electrical components near the rear-view mirror, in one case producing a burning smell.
  • Automatic door locks and windows behave erratically, unlocking or losing power without driver input.

When 2011 GMC Acadia body and structure complaints were filed

First complaint Mar 10, 2011, latest Dec 23, 2021.

2011 GMC Acadia structure & body complaints: complaints filed per month1Mar 2011Aug 2012Dec 2013Jun 2014Apr 2015Dec 2015Jul 2018Jul 2020
16 complaints filed with NHTSA from Mar 2011 to Dec 2021; peak Mar 2011 (1).

Structure & Body recalls for the 2011 GMC Acadia

  1. NHTSA 15V415000Jun 30, 2015Structure & Body691,144 vehicles

    Structure:body:hatchback/liftgate

    General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

    Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

    Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Structure & Body complaints by Acadia model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201013 (4%)
  2. 201116 (6%)
  3. 201248 (16%)
  4. 20137 (5%)
  5. 201417 (4%)
  6. 20157 (3%)
  7. 20165 (2%)
  8. 201711 (2%)
  9. 20186 (2%)
  10. 20195 (1%)
  11. 20204 (4%)
  12. 20213 (2%)
  13. 20221 (2%)
  14. 20231 (2%)
  15. 20245 (8%)
  16. 20252 (3%)

Frequently asked questions

How many Structure & Body complaints does the 2011 GMC Acadia have?
NHTSA lists 16 Structure & Body complaints for the 2011 Acadia, which is 6% of the 269 total complaints filed for that model year.
Is there a recall for the 2011 GMC Acadia liftgate?
Yes. Recall campaign 15V415000 covers the power liftgate actuator motor control unit; GM's remedy involves a software update, and it is not a do-not-drive or park-outside recall.
At what mileage do these structure and body problems typically show up?
The median mileage at failure for Structure & Body complaints on the 2011 Acadia is 65,000 miles.
Were there any injuries or fires linked to these complaints?
NHTSA data shows 1 crash, 1 fire, and 5 injuries associated with Structure & Body complaints on the 2011 GMC Acadia.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.