How many Structure & Body complaints does NHTSA have for the 2021 Chrysler Pacifica?

NHTSA lists 20 Structure & Body complaints for the 2021 Pacifica, which is 5% of the 368 total complaints filed for that model year.

Is there a recall related to Structure & Body issues on the 2021 Pacifica?

Yes. Recall campaign 22V181000, reported March 24, 2022, covers 2021-2022 Pacifica and 2021 Voyager vehicles where the second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from securing to the floor. Dealers inspect and, if necessary, replace the second-row seat cushion frame free of charge.

At what mileage do these Structure & Body problems typically show up?

The median mileage at failure for Structure & Body complaints on the 2021 Pacifica is 38,485 miles.

Did any of these complaints involve injuries or crashes?

NHTSA records 1 injury and 0 crashes and 0 fires among the 20 Structure & Body complaints for the 2021 Pacifica.

2021 Chrysler Pacifica Structure & Body Problems

NHTSA lists 20 Structure & Body complaints for the 2021 Chrysler Pacifica, 5% of all 368 complaints filed for the year, with a median failure mileage of 38,485 miles. A related recall (22V181000) covers a second-row seat-to-floor latch that can stick open.

Structure & Body complaints: 20; 5% of 368
Crashes reported: 0
Fires reported: 0
Injuries reported: 1
Median mileage: 38,485 mi
Related recalls: 1

Typical body and structure symptoms owners report

Automatic sliding doors, hatchbacks, or liftgates fail to close and latch securely, sometimes needing manual closing.
Power liftgate motor stops responding to the key fob, dashboard button, or door button, requiring repeated resets.
Second- and third-row headrests fail to latch upright and fold down, interfering with car seat installation and leaving the seat unusable.
Second-row seat backs or seat cushions fail to lock into position, with the seat sliding, dropping back, or snapping forward while occupied.
Power sliding doors close on a person's hand or body without automatically reversing.
Exterior body pieces have separated from the vehicle while driving on the highway.

When 2021 Chrysler Pacifica body and structure complaints were filed

First complaint Nov 26, 2021, latest Sep 11, 2026.

20 complaints filed with NHTSA from Nov 2021 to Sep 2026; peak Oct 2023 (2).

Structure & Body recalls for the 2021 Chrysler Pacifica

NHTSA 22V181000Mar 24, 2022Structure & Body1,160 vehicles
Seats:mid/rear assembly
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: An unsecured seat increases the risk of injury in a crash.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Structure & Body complaints by Pacifica model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20160 (0%)
201773 (5%)
201832 (4%)
201915 (5%)
202010 (6%)
202120 (5%)
202219 (9%)
20235 (3%)
20243 (7%)
20253 (11%)

Frequently asked questions

How many Structure & Body complaints does NHTSA have for the 2021 Chrysler Pacifica?: NHTSA lists 20 Structure & Body complaints for the 2021 Pacifica, which is 5% of the 368 total complaints filed for that model year.
Is there a recall related to Structure & Body issues on the 2021 Pacifica?: Yes. Recall campaign 22V181000, reported March 24, 2022, covers 2021-2022 Pacifica and 2021 Voyager vehicles where the second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from securing to the floor. Dealers inspect and, if necessary, replace the second-row seat cushion frame free of charge.
At what mileage do these Structure & Body problems typically show up?: The median mileage at failure for Structure & Body complaints on the 2021 Pacifica is 38,485 miles.
Did any of these complaints involve injuries or crashes?: NHTSA records 1 injury and 0 crashes and 0 fires among the 20 Structure & Body complaints for the 2021 Pacifica.