How many steering complaints does NHTSA list for the 2014 Chevrolet SS?

NHTSA lists 41 steering-related complaints for the 2014 Chevrolet SS, which is 80% of the 51 total complaints filed for that model year.

Is there a recall for the 2014 Chevrolet SS steering problem?

Yes. Recall 17V382000 covers corrosion of the electric power steering module connector, and a follow-up recall, 19V801000, calls for replacing the steering gear assembly on vehicles that only received an inspection under the first recall.

At what mileage does the steering usually fail?

The median mileage at failure reported to NHTSA is 25,410.5 miles.

Did the steering failures cause any crashes or injuries?

NHTSA records one crash tied to steering complaints for the 2014 Chevrolet SS and no fires or injuries.

Does restarting the car fix the power steering failure?

Several owners reported that power steering assist returned temporarily after turning the vehicle off and on again, but the failure recurred later.

2014 Chevrolet SS Steering Problems

NHTSA lists 41 steering complaints for the 2014 Chevrolet SS, 80% of its 51 total complaints, with one crash reported. Two related recalls (17V382000 and 19V801000) address corroded electric power steering connectors, with a median failure mileage of 25,410.5 miles.

Steering complaints: 41; 80% of 51
Crashes reported: 1
Fires reported: 0
Injuries reported: 0
Median mileage: 25,411 mi
Related recalls: 2

Typical steering symptoms owners report

Electric power steering assist suddenly cuts out at low to moderate speeds, making the wheel very hard to turn.
A "service power steering, drive with care" message appears on the driver information screen when the failure occurs.
Power steering often returns temporarily after the driver restarts the vehicle, only to fail again later.
Some owners report the steering gear assembly was replaced once, sometimes twice, under recall service, before failing again.
One owner reported the power steering failure caused a crash into another vehicle's bumper.

When 2014 Chevrolet SS steering complaints were filed

First complaint Nov 29, 2014, latest Jan 19, 2025.

41 complaints filed with NHTSA from Nov 2014 to Jan 2025; peak Apr 2016 (4).

Steering recalls for the 2014 Chevrolet SS

NHTSA 19V801000Nov 7, 2019Steering476 vehicles
Steering:electric power assist system
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.
NHTSA 17V382000Jun 15, 2017Steering6,204 vehicles
Steering:electric power assist system
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

Steering complaints by SS model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201441 (80%)
20156 (35%)
201612 (50%)
20173 (30%)

Frequently asked questions

How many steering complaints does NHTSA list for the 2014 Chevrolet SS?: NHTSA lists 41 steering-related complaints for the 2014 Chevrolet SS, which is 80% of the 51 total complaints filed for that model year.
Is there a recall for the 2014 Chevrolet SS steering problem?: Yes. Recall 17V382000 covers corrosion of the electric power steering module connector, and a follow-up recall, 19V801000, calls for replacing the steering gear assembly on vehicles that only received an inspection under the first recall.
At what mileage does the steering usually fail?: The median mileage at failure reported to NHTSA is 25,410.5 miles.
Did the steering failures cause any crashes or injuries?: NHTSA records one crash tied to steering complaints for the 2014 Chevrolet SS and no fires or injuries.
Does restarting the car fix the power steering failure?: Several owners reported that power steering assist returned temporarily after turning the vehicle off and on again, but the failure recurred later.