2012 Chevrolet Impala Suspension, Wheels & Tires Problems
NHTSA lists 39 Suspension, Wheels & Tires complaints for the 2012 Chevrolet Impala, 15% of all complaints that year, with a median failure mileage of 63,000. Three crashes are linked to this area, and one recall (12V377000) covers front lower control arm fractures on police-fleet Impalas only.
- Suspension, Wheels & Tires complaints
- 39
- 15% of 258
- Crashes reported
- 3
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 63,000 mi
- Related recalls
- 1
Typical suspension symptoms owners report
- Front lower control arms have reportedly given out at highway speed, causing loss of steering control and, in one case, a blown tire and barrier impact.
- Owners describe lug nuts and studs snapping during routine tire rotation, sometimes stripping adjacent studs as well.
- Front-end clunking noises over small bumps and vibration in the wheel and seat at 50-60 mph have been reported after tire rotation or wheel balancing service.
- Wheel hub failures on both the right rear and right front have been reported, in one case at 40,000 miles, producing a clunking sound when backing up.
- Goodyear Eagle LS/LS2 tires have reportedly developed sidewall bubges and separations, leading to blowouts at various mileages, including one vehicle with all four tires affected shortly after purchase.
- A police-fleet owner reported receiving the recall notice for campaign 12V377000 but could not get the front control arm repaired due to parts unavailability.
When 2012 Chevrolet Impala suspension complaints were filed
First complaint Jun 15, 2012, latest Jan 27, 2024.
Suspension, Wheels & Tires recalls for the 2012 Chevrolet Impala
- NHTSA 12V377000Aug 3, 2012Suspension, Wheels & Tires36,413 vehicles
Suspension:front:control arm:lower arm
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Risk: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Suspension, Wheels & Tires complaints by Impala model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many suspension, wheel, and tire complaints does NHTSA have for the 2012 Chevrolet Impala?
- NHTSA lists 39 complaints in this area for the 2012 Impala, which is 15% of the 258 total complaints filed for that model year.
- Is there a recall for the 2012 Chevrolet Impala's suspension?
- Yes. Recall 12V377000 covers front lower control arms that may fracture, but it applies only to 2008-2012 Chevrolet Impala police vehicles, not standard retail models.
- At what mileage do these suspension and wheel problems typically show up?
- The median mileage at failure reported to NHTSA for this problem area is 63,000 miles.
- Have these suspension issues caused crashes?
- NHTSA data links 3 crashes to Suspension, Wheels & Tires complaints on the 2012 Impala, with no fires or injuries reported in this area.
- How does 2012 compare to other Impala model years for this problem area?
- The 2012 Impala's 39 complaints (15% share) is close to 2013's 44 complaints (16% share), both higher than most other model years listed, such as 2015 with 6 complaints (2% share).