What is the most common Structure & Body complaint on the 2011 Chevrolet Impala?

The dominant pattern is fixed, non-adjustable rear headrests that owners say block rear visibility, reported repeatedly from the first complaint filed on 2010-09-29 through later filings.

Is there a recall for the 2011 Impala's structure and body issues?

No. NHTSA's related_recalls list for this area is empty for the 2011 Impala.

How many complaints does this cover, and how does it compare to other years?

Structure & Body complaints total 85 for 2011, which is 17% of that year's 505 total complaints — a higher share than any other Impala model year in the comparison, which range from 1% to 8%.

At what mileage did these problems typically show up?

NHTSA lists a median mileage at failure of 2,100 miles for this problem area on the 2011 Impala.

Did any of these Structure & Body complaints involve crashes?

Yes, NHTSA records 5 crashes and 3 injuries tied to complaints filed in this area for the 2011 Impala, with 0 fires reported.

2011 Chevrolet Impala Structure & Body Problems

Structure & Body complaints account for 85 of 505 total complaints on the 2011 Chevrolet Impala, or 17% — the highest share of any model year listed. Most reports describe fixed rear headrests blocking rear visibility, with a median failure mileage of 2,100 miles; NHTSA lists no related recall for this area.

Structure & Body complaints: 85; 17% of 505
Crashes reported: 5
Fires reported: 0
Injuries reported: 3
Median mileage: 2,100 mi
Related recalls: 0

Typical body and structure symptoms owners report

Owners report that the three rear headrests are fixed in place and sit too high, blocking a large portion of the rear window view in the mirror.
Several drivers say the obstructed rear view led to backing-up crashes into parked cars or other objects at low speed.
Dealers reportedly told owners the headrests could not be adjusted, removed, or replaced, calling the design 'as intended.'
One owner described a front lower control arm bracket and weld snapping off the frame's cross member, separating the arm from the vehicle.
The head-restraint visibility complaints span from very low mileage (as low as 1 to 60 miles) up to around 3,000 miles, well below the area's median failure mileage of 2,100 miles.

When 2011 Chevrolet Impala body and structure complaints were filed

First complaint Sep 29, 2010, latest Nov 23, 2020.

85 complaints filed with NHTSA from Sep 2010 to Nov 2020; peak Aug 2011 (6).

Structure & Body recalls for the 2011 Chevrolet Impala

No safety recalls on record for this model year.

Structure & Body complaints by Impala model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201017 (4%)
201185 (17%)
20129 (3%)
20134 (1%)
201431 (5%)
201517 (6%)
20169 (8%)
20175 (4%)
20184 (7%)
20191 (4%)
20201 (7%)

Frequently asked questions

What is the most common Structure & Body complaint on the 2011 Chevrolet Impala?: The dominant pattern is fixed, non-adjustable rear headrests that owners say block rear visibility, reported repeatedly from the first complaint filed on 2010-09-29 through later filings.
Is there a recall for the 2011 Impala's structure and body issues?: No. NHTSA's related_recalls list for this area is empty for the 2011 Impala.
How many complaints does this cover, and how does it compare to other years?: Structure & Body complaints total 85 for 2011, which is 17% of that year's 505 total complaints — a higher share than any other Impala model year in the comparison, which range from 1% to 8%.
At what mileage did these problems typically show up?: NHTSA lists a median mileage at failure of 2,100 miles for this problem area on the 2011 Impala.
Did any of these Structure & Body complaints involve crashes?: Yes, NHTSA records 5 crashes and 3 injuries tied to complaints filed in this area for the 2011 Impala, with 0 fires reported.