Does the 2024 Buick Encore GX have an electrical recall?

Yes. NHTSA campaign 23V744000 covers the Virtual Cockpit Unit Module software, which can cause the instrument panel display to intermittently go blank. The remedy is a dealer or over-the-air software update.

How common are electrical complaints on the 2024 Encore GX?

NHTSA lists 20 Electrical System complaints for the 2024 model year, which is 65% of all 31 complaints filed for that year.

At what mileage do electrical problems typically show up?

The median mileage at failure for Electrical System complaints on the 2024 Encore GX is 25,000 miles.

Are the electrical problems linked to crashes or fires?

No. NHTSA data shows zero crashes, zero fires, and zero injuries reported among the Electrical System complaints for the 2024 Encore GX.

Is the recall fix enough to solve the blank screen issue?

Some owners report the instrument panel or infotainment screen going blank again after the recall repair was performed, and other owners say their VIN was not included in the recall despite having the same issue.

2024 Buick Encore GX Electrical System Problems

NHTSA lists 20 Electrical System complaints for the 2024 Buick Encore GX, 65% of all 31 complaints filed for the year. A related recall (23V744000) covers the instrument cluster going blank, with a median failure mileage of 25,000 miles.

Electrical System complaints: 20; 65% of 31
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 25,000 mi
Related recalls: 1

Typical electrical symptoms owners report

Instrument cluster and infotainment screens go completely black while driving, sometimes for an hour or more, with no warning light.
The vehicle briefly stalls or hesitates to move after being shifted into drive, requiring multiple restart attempts.
Door locks fail to engage or disengage from the door switch, key fob, or while the vehicle is moving, sometimes disabling the alarm.
Gauge cluster flickers on and off for days before failing completely while driving at night, leaving the driver without speed or status information.
Infotainment or display screen overheats, then randomly goes black along with CarPlay function.
Headlights and taillights turn off at random times in addition to the display glitching, even after multiple dealer visits.

When 2024 Buick Encore GX electrical complaints were filed

First complaint Apr 11, 2024, latest Aug 28, 2026.

20 complaints filed with NHTSA from Apr 2024 to Aug 2026; peak Aug 2026 (4).

Electrical System recalls for the 2024 Buick Encore GX

NHTSA 23V744000Nov 6, 2023Electrical System60,154 vehiclesOver-the-air fix
Electrical system: instrument cluster/panel
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Electrical System complaints by Encore GX model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

202015 (22%)
20214 (8%)
20229 (28%)
20237 (26%)
202420 (65%)
20256 (40%)

Frequently asked questions

Does the 2024 Buick Encore GX have an electrical recall?: Yes. NHTSA campaign 23V744000 covers the Virtual Cockpit Unit Module software, which can cause the instrument panel display to intermittently go blank. The remedy is a dealer or over-the-air software update.
How common are electrical complaints on the 2024 Encore GX?: NHTSA lists 20 Electrical System complaints for the 2024 model year, which is 65% of all 31 complaints filed for that year.
At what mileage do electrical problems typically show up?: The median mileage at failure for Electrical System complaints on the 2024 Encore GX is 25,000 miles.
Are the electrical problems linked to crashes or fires?: No. NHTSA data shows zero crashes, zero fires, and zero injuries reported among the Electrical System complaints for the 2024 Encore GX.
Is the recall fix enough to solve the blank screen issue?: Some owners report the instrument panel or infotainment screen going blank again after the recall repair was performed, and other owners say their VIN was not included in the recall despite having the same issue.