YearToAvoid

2020 Buick Encore GX Brakes Problems

NHTSA lists 21 brake complaints for the 2020 Buick Encore GX, 30% of all complaints filed for that year, including 3 crashes and 1 injury. A related recall, 20V588000, covers contamination in the electronic brake boost module's sensor connection.

Brakes complaints
21
30% of 69
Crashes reported
3
Fires reported
0
Injuries reported
1
Median mileage
1,112 mi
Related recalls
1

Typical brake symptoms owners report

  • Brake pedal sinks to the floor and fails to stop the vehicle, sometimes while making turns or approaching intersections.
  • Steering wheel locks up at the same time the brake pedal goes to the floor, described alongside total loss of braking.
  • Warning lights for the brake system, stability control (StabilTrak), and anti-lock brakes illuminate together, sometimes with a message limiting speed.
  • Owners pump the brake pedal repeatedly to try to slow the vehicle after warning lights come on.
  • Owners report delays getting the recall remedy performed, with parts unavailable for the electronic brake boost module.
  • Some owners report noisy brakes, particularly when reversing, with delayed parts for front brake replacement.

When 2020 Buick Encore GX brake complaints were filed

First complaint Oct 7, 2020, latest May 13, 2025.

2020 Buick Encore GX brakes complaints: complaints filed per month3Oct 2020Dec 2020Feb 2021Mar 2022Jan 2024Jan 2025Apr 2025
21 complaints filed with NHTSA from Oct 2020 to May 2025; peak Oct 2020 (3).

Brakes recalls for the 2020 Buick Encore GX

  1. NHTSA 20V588000Sep 24, 2020Brakes3,677 vehicles

    Service brakes

    General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

    Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

    Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Brakes complaints by Encore GX model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 202021 (30%)
  2. 20218 (15%)
  3. 20220 (0%)
  4. 20235 (19%)
  5. 20242 (6%)
  6. 20251 (7%)

Frequently asked questions

How many brake complaints does the 2020 Buick Encore GX have?
NHTSA lists 21 brake complaints for the 2020 Encore GX, which is 30% of the 69 total complaints filed for that model year.
Is there a brake recall for the 2020 Buick Encore GX?
Yes. Recall campaign 20V588000 covers the 2020-2021 Encore GX for sensor connection contamination in the electronic brake boost system; GM replaces the electronic brake boost module free of charge.
Did the 2020 Encore GX brake problems cause crashes?
NHTSA records show 3 crashes and 1 injury linked to brake complaints on the 2020 Encore GX.
At what mileage do brake problems typically show up on the 2020 Encore GX?
The median mileage at failure reported to NHTSA for brake complaints on the 2020 Encore GX is 1,112 miles.
How does the 2020 Encore GX compare to other years for brake complaints?
The 2020 model year has the highest share, at 30% of complaints, compared to 15% for 2021, 19% for 2023, 6% for 2024, and 7% for 2025; 2022 had none.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.