2012 Buick Enclave Structure & Body Problems
Structure & Body complaints account for 26 of 132 total complaints (20%) on the 2012 Buick Enclave, the highest share of any model year in this area. Most reports center on the power liftgate falling unexpectedly, tied to recall 15V415000, with a median failure mileage of 75,000.
- Structure & Body complaints
- 26
- 20% of 132
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 7
- Median mileage
- 75,000 mi
- Related recalls
- 1
Typical body and structure symptoms owners report
- Power liftgate suddenly falls or slams shut on its own after being opened, sometimes striking the person nearby.
- Rear liftgate struts fail to hold the door up, a problem linked to recall 15V415000.
- Several owners waited an extended time for replacement liftgate parts to become available under the recall.
- Front seat head restraints obstruct the driver's and front passenger's view of the road.
- The rear door's lower edge design has cut a leg during normal entry and exit.
When 2012 Buick Enclave body and structure complaints were filed
First complaint Jun 25, 2012, latest Feb 26, 2025.
Structure & Body recalls for the 2012 Buick Enclave
- NHTSA 15V415000Jun 30, 2015Structure & Body691,144 vehicles
Structure:body:hatchback/liftgate
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Structure & Body complaints by Enclave model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 201014 (5%)
- 201130 (14%)
- 201226 (20%)
- 20132 (3%)
- 20149 (3%)
- 20155 (3%)
- 20163 (2%)
- 20177 (4%)
- 20182 (3%)
- 20194 (10%)
- 20202 (3%)
- 20215 (20%)
- 20221 (8%)
- 20231 (5%)
- 20240 (0%)
- 20250 (0%)
Frequently asked questions
- Does the 2012 Buick Enclave have a structure or body recall?
- Yes. Recall 15V415000 covers the power liftgate actuator motor control unit software on 2008-2012 Enclave, 2009-2012 Traverse, and related models; GM's remedy updates the software so the liftgate holds its position.
- How common are structure and body complaints on the 2012 Enclave?
- NHTSA lists 26 Structure & Body complaints for the 2012 Enclave, which is 20% of its 132 total complaints for that year, the highest share among all Enclave model years listed.
- What is the main structure and body problem owners report?
- The most common issue is the power liftgate falling or slamming shut unexpectedly, a defect addressed by recall 15V415000, with a median failure mileage of 75,000.
- Were there any injuries from the liftgate problem?
- NHTSA data shows 7 injuries associated with Structure & Body complaints on the 2012 Enclave, with no crashes or fires reported in this area.